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VERISCO Shield Monitor and respond

Monitoring

The pages that answer "what happened", "who should I look at" and "how protected are we", and which one to open for which question.

Which page for which question#

Question Page
Why did this one attempt go the way it did? Sign-in Activity
Who should I be looking at? People
What has this one person been doing? User Activity
Which laptops does this person use, and from which networks? Access Map
How many of us actually use a second factor? Coverage
What crossed a threshold? Alerts
Who was signed in on Tuesday? Session History
Who changed this setting? Audit Log

Sign-in Activity#

Every sign-in, event by event, with the decision (allow, challenge or deny) and the reason. This is the page to open when one person reports one problem.

The list covers three moments, and each line says which it was:

Line What happened
allowed, challenged, blocked A sign-in the policy judged after the password was checked.
refused before sign-in The address was one the policy does not let as far as a password, such as a VPN or a blocked country. The account is named when the gateway knew whose session it had just ended, and marked as unverified.
session ended An open session's address was judged again and is no longer accepted. See re-checks.
asked to sign in again An open session's address, or its device, now scores in the band that needs a second factor, and the session was opened without one.

Opening a line starts with the reason in one sentence ("blocked because the trust score was 40, below the 60 the policy requires — the address belongs to a VPN service"), then the address, who runs it, the score, and every check with its result. Each line has a reference, SI- and a number. It is the reference printed on the page a refused person sees, and typing it into Account or reference opens that line.

Stopped by the device policy lists sign-ins the device check refused or challenged, with the machine and the checks that failed. The list below is the network policy's, so a sign-in the network allowed and the device policy then refused appears there as allowed and here as refused.

During sessions, above the list, is what the policy did after sign-in: a session that moved and was allowed to, a session that moved and was not, from which network to which and what the new one is; a session ended on a re-check, with the rule; a session ended because its device stopped meeting the device policy; a session sent to sign in again because its device now needs a second factor, or left open because it was opened with one; and a request refused because the session had already been ended, with who ended it. Session re-checks are listed with the sign-ins but are not counted as sign-ins in the totals or the charts.

Sign-in Activity over two weeks. Three sign-ins were stopped by policy.

People#

Everyone who reached your application in the window, worst first.

The ranking is a list of reasons, not a score to trust on its own. Each person earns points for things that actually happened, and every point is shown beside their name: "stopped twice, and signed in from a network they have never used before". The weights only decide the order. The reasons are the answer.

People, worst first. Every label is a reason, and each one links to the evidence.
View Shows
All Everyone seen in the window.
Attention Only people with something against them.
Watched Only people on your watchlist.

The watchlist#

Add a person to the watchlist from People. While they are watched their alert thresholds are halved, so the first unusual thing is raised sooner.

Every watchlist entry expires. Watching is something you renew on purpose, not something set once and forgotten.

Access Map#

Devices, people, networks and your application, drawn as one graph:

Text
Devices ── People ── Networks ── Your application

The person sits in the middle on purpose. A sign-in does not record which device made it, and a device check does not record which network it came from. The person is the only thing both sides share, so the map joins through them and does not invent a link that was never recorded.

The Access Map. Red lines are sign-ins the policy stopped.

It also shows orphan devices: machines that report posture but never sign in. Either a misconfigured agent, or something you did not expect to be there.

Coverage#

State, not events. Three questions that cannot be read off a list without doing the arithmetic yourself:

Coverage. One person signs in with a password only, and the page names them.
Question What the page shows
Who signs in without a second factor? Of the people who signed in during the window, how many used one, and who did not.
Which accounts has nobody used in months? Accounts with no sign-in for the dormant threshold. The ones worth removing.
Which machines keep failing? Devices that fail posture checks persistently, as opposed to once during an update.

Coverage measures sign-ins that happened, not settings. A tenant can have an authenticator switched on and still show poor coverage, because switching a factor on does not mean anyone enrolled.

Widening the window finds more dormant accounts; narrowing it makes coverage look better by leaving people out. Compare like with like when you quote a figure.

The security report#

Premium

The monthly security report is part of the Premium plan.

A summary of the month that you can hand to someone else: your management, your auditor, your own customer.

Names shown as user-xxxxxxx#

Pseudonymous view is switched on for your tenant. People are shown by a stable pseudonym and are not linked to their timeline. See Privacy.

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